THE PRIORITIZATION CHALLENGE

If you are using a screen reader, you may wish to switch to basic HTMLfor a better experience.GmailCalendarDocumentsPhotosGroupsWebmore ▼Blog SearchBloggerBooksFinanceImagesLabsMapsNewsOrkutPatentsProductsReaderScholarVideomajorkhalidnasr@gmail.com | Settings | Help | Sign out

Show search options
Create a filter










Compose Mail

Inbox (1497)


Starred
Chats
Sent Mail
Drafts
All Mail
Spam (215)
Trash
Contacts

MAJOR KHALID NASR



♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

♫0px

Available Custom message...
Busy Custom message...

Sign out of chatClear custom messages



Labels

AHMAD QURAISHIAMJAD MIRZABRIAN TRACY (6)COL MUZZAFAR ALI (5)DR KHALIL AHMAD (2)DR NADEEM INAYATE--BOOKS (7)EILAF CLUBETR (154)FAWAD AKRAMFORWARD STEPS (152)GOOGLE ALERTS (746)HUMAYUN RAJAIDOPIA FORUM (1)JAMIL ZAIDI (2)KHALID'S FORUMS (45)MAJ MUJEEB AFTAB (3)MUHAMMAD AZEEM ---EILAFMUNNAWAR SIALNPO ---TRG (1)PAKISTAN --TT(USA)PUNJAB UNIVERSITYRAHAT ASHRAFRAJA FARAZSEEMA KHALID (1)SHELFARI FORUM (3)SUPERIOR HR FORUM (2)ZORPIA FORUM (1)Edit labels



Invite a friend

Give Gmail to:

Send Invite 50 left
preview invite





< >
Sponsored LinkPlabTrainer (Swamy) - PlabTrainer.co.uk - Leading PLAB 1 & 2 & TRAS course, Clinical Assessment Course for FT
« Back to InboxArchiveReport SpamDeleteMore actions...--------Apply label: New label...1 of 1691 Older ›
Succesful Leadership Skills - March 2008 Inbox
Reply
Reply to all
Forward
Print
Add Successful to Contacts list
Delete this message
Report phishing
Show original
Message text garbled?
Successful Leadership Skills <info@successfulleadershipskills.com> to me
show details 6:22 am (11 minutes ago)

Images are not displayed.

Display images below - Always display images from info@successfulleadershipskills.com


Successful Leadership Skills
A Newsletter for Real Leaders
Published by SuccessfulLeadershipSkills.com

March 2008


Prioritization Challenges


Making it Work on the Floors


An excerpt from our upcoming
book on
healthcare
leadership -
Dennis Lee, CEO
Methodist Hospital
Southern California
Arcadia, CA


The Prioritization Challenge


There is nothing tougher than setting priorities for an organization. You have complex operations running 24/7, margin challenges, customer relations, regulatory requirements, etc. all loaded on top of your vision that got you into the business to begin with. And then, how do you say no to any of those never-ending ideas to improve your product or service? A formula for severe overload!

Nearly all executives will say that they support the concept of prioritization. But, when you look inside their operations you see people putting in huge hours while feeling that they are falling further and further behind.



Stress levels rise, performance levels drop. We have seen things go so far where valued, high performing managers have suffered clinical nervous breakdowns.

It does not have to be this way. We suggest that you establish prioritization as a business process that is taught; not just a philosophy that is talked about. Set specific criteria that define what a top priority looks like in your organization. Teach them to everyone so the whole organization can make decisions based on these common criteria. If a proposed initiative does not fit the criteria it does not get worked on. Simple, straightforward…and energizing!

This really works. In one organization that did this we had a mid-manager tell us that she slept in late one Saturday morning. Her husband looked at her and asked, “Did you get fired?!” She had not spent a Saturday at home in over 6 months. She does now. And the organization has never been more successful.


Making It Work On The Floors

A hospital client of ours had just completed a merger with its largest competitor. There were many challenges. The senior team developed a set of leadership principles unique to this newly merged organization. They implemented an assessment process for all leaders.

The challenge was how to use the principles to effect change at the most fundamental operational levels. The CEO knew it had happened when a low level manager of housekeeping told this story about how he used the organization’s principle of Patient Service.

He said, “I tell my people to always look for nurses in need. Of course we can’t provide clinical care, but we can go get a blanket, make a phone call, run to summon a doctor. Basically, I tell them to help in any way they can.”

Then the manager hit the essence. He paused and said; “and if nothing else, we can always just hold the patient’s hand.”

This story illustrates that it is really possible to create a culture that is evident at the most tactical levels of your organization. Here are a couple of things that you can do to make it happen:

Working in collaboration with your senior team, get down on paper the most important things that you want people in your organization to do. What behaviors do you want all of your people to exhibit every day?
Teach those behaviors to everyone in the organization. Have every department head collaborate with their teams to determine how these behaviors can be exhibited within that department. This will make the behaviors very practical and easy to understand on the floors of your hospital.

An Excerpt From Our Upcoming Book On Healthcare Leadership

The healthcare industry is one of the most complex in the world. We can all benefit from the insights from successful leaders in this business. We are working on a book to do just this. Each month we will share a pearl of wisdom.

Dennis Lee, the CEO at Methodist Hospital of Southern California in Arcadia, California tells a story of his experience as an orderly early in his hospital management career:

My CEO was a nun and she said, “You will never be an effective hospital administrator unless you have some exposure to the clinical side – the bedside,” and I have never, ever forgotten that experience. It was more important to me than I think my master’s degree. Being able to work alongside nurses and doctors and see what happens at the bedside and see how hard it is to be a nurse, to be an orderly, to be a doctor. It gave me an appreciation for patient care and the difficulties of taking care of patients.

Patient care is very emotional. Certainly, it’s intellectually challenging, obviously, and it has gotten more intellectually challenging over the years because of just how sophisticated you have to be to be a nurse today. But, it is also very emotionally and psychologically draining on you because you can’t make a mistake.

As a result, I am convinced that a command-and-control style of leadership is not an effective way of leading in a hospital environment because you rely on other people to get all of these thousands of moving parts to work together in some fashion to get the service provided.

So you have to rely upon influence and inspiration and teamwork and communication. Those have to be the hallmarks of your style as opposed to making decisions and directing people to do things. I think as it relates to nurses and other caregivers, therapists, etcetera, they’re much more highly educated, much more sophisticated in terms of their knowledge, and they wouldn’t tolerate somebody who is a command-and-control type of person. Or at least they would not be able to work as effectively under that type of leadership.




Forward to a Friend

We welcome and encourage you to forward this to as many people as you think will find this interesting. Just click forward in your email box and send it out!


If you would like to contact us or leave a suggestion for topics you'd like to see in future issues, please email info@SuccessfulLeadershipSkills.com.











SuccessfulLeadershipSkills.com 302 N. El Camino Real Suite 102, San Clemente, CA 92672 (949) 366-2927




This message was sent from Successful Leadership Skills to majorkhalidnasr@gmail.com. It was sent from: Inside Out Solutions, Inc., 302 N. El Camino Real, Suite 102, San Clemente, CA 92672. You can modify/update your subscription via the link below.


Manage your subscription




Reply Forward Invite Successful to Gmail







Choose Language
Auto
English (US)
English (UK)
Deutsch
Español
Português (Brasil)
Português (Portugal)
Français
Italiano
Nederlands
Polski
Svenska
Norsk (Bokmål)
Suomi
Dansk
Български
Hrvatski
Magyar
Slovenský
Slovenščina
Українська
Tiếng Việt
Ελληνικά
Íslenska
Bahasa Indonesia
Català
Český
Eesti keel
हिन्दी
Lietuvių
Română
Русский
Filipino
Hebrew
Arabic
Bahasa Melayu
Latin








New window
Print all
Would you like to...
Map this
302 N El Camino Real
San Clemente, CA 92672


Sponsored Links


Desert Survival Situation
The original team building simulation by Human Synergistics
www.desertsurvival.com


NLP Coaching - Free ebook
Learn the secrets of NLP Coaching most NLP Practitioners don't know!
www.saladltd.co.uk


Operational Risk Mgt.
Consultancy & Software State-of-the-Art Solutions
www.artena.nl


Workplace Health
A new book for success in Workplace Health Promotion
www.salutogenic.se


ISES Corporation
The leader in providing a quality Facility Condition Analysis
www.isescorp.com


Training & Conflict Mgt.
Barb North Conflict Manager & Coach Trainer, Mediator, Speaker
www.winwintraining.com


LabWare Clinical LIMS
SC&I Reader's Choice LIMS Winner Eight Years Straight- Results Count
www.LabWare.com


The Courage Institute
Leadership & team mobilization to lift courage & business performance
www.courageinstitute.org
More about...
Leaders Qualities »
Leadership Definition »
Managers Skills »
Leaders Skills »

Related Pages


More Power
Cumberland Times-News - 1 hour ago
Lead lineman Rick McKenzie, left, and first class lineman Paul Brown ...


Gift basket raffle to support heart association
Press & Sun-Bulletin - 1 hour ago
The Lourdes Hospital Heart Walk Committee will be selling raffle ...


Sutter to remain in Santa Rosa
Santa Rosa Press Democrat - 1 hour ago
By RANDI ROSSMANN AND BLEYS W. ROSE Sutter Health announced Tuesday ...


Women entrepreneurs get helping hand from Shriver
Tri-Valley Herald - 34 minutes ago
By Francine Brevetti, STAFF WRITER OAKLAND — First lady Maria ...
More related pages »
About these links

« Back to InboxArchiveReport SpamDeleteMore actions...--------Apply label: New label...1 of 1691 Older ›



Search your mail quicker than ever. Download the Google Toolbar, now with Gmail search. Learn more
You are currently using 79 MB (1%) of your 6511 MB.
Gmail view: standard with chat | standard without chat | basic HTML Learn more
©2007 Google - Terms - Gmail Blog - Google Home